Mailroom Coordinator

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Job Details

Title Mail Room Coordinator
Campus: Los Angeles Campus - Ontario
Department: Business Services
Reports to: Director of IT
Exempt: No
Position Status: Part-time, regular
Effective: July 2022
Summary: This position provides oversight and coordination of the distribution and dispatching of incoming, outgoing and department mail, as well as handling the billing for related matters.
Essential Duties & Responsibilities: The following duties are considered essential to the job. With or without reasonable accommodation, qualified individuals must have the ability to:
  • Provide support by compiling written reports; maintain Mailroom logs, balance sheets, current information on postage and shipping charges; and update Mailroom manuals and procedures.
  • Manage various incoming/outgoing delivery services, postage, sorting, postal services, repairs; and, order necessary machine/general supplies for the postal equipment.
  • Provide support by picking up or dropping off mail at the U.S. Post Office, and interacting with Postal Officials as needed (FedEx, UPS, Overnight shipping, library shipping).
  • Provide general repairs and customer support.
  • Interact with outside business agents and other Seminary staff regarding postage, mail operations, equipment, scales, and other customer issues as required to successfully operate the mailroom.
  • Coordinate the schedules of all mailroom employees
  • Perform additional duties as required by management.

Job duties are not limited to the list shown above and may be revised from time to time as deemed appropriate by the Seminary.

Core Values Gateway Seminary is a confessional institution owned by the Southern Baptist Convention. While the seminary serves the larger evangelical Christian community, employees must embrace the values and standards the seminary represents as it fulfills its mission of shaping Christian leaders. Employees are expected to abide by the Baptist Faith and Message 2000, as well as our bylaws, and be an active member in their local church.
Competencies To perform the job successfully, an individual should demonstrate the following competencies:

Service: Manages difficult or emotional customer situations; Responds promptly to requests for assistance; Meets commitments.

Interpersonal Skills: Focuses on solving conflicts, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others’ ideas and tries new things.

Technical Skills: Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

Time Management Ability: Ability to prioritize tasks and handle multiple tasks simultaneously.

Oral Communication: Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions.

Written Communication: Writes clearly and informatively; Edits work for spelling and grammar; Presents numerical data effectively; Able to read and interpret written information in English.

Teamwork: Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone's efforts to succeed; Promotes an atmosphere of constant improvement.

Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Works well in group problem-solving situations.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:High School diploma or general education degree (GED) or one to three months related experience and/or training; or equivalent combination of education and experience. Valid CA driver’s license is required with a clean driving record.

Language Skills: English Required. Possess excellent verbal, writing, and interpersonal skills with the ability to understand and articulate the programs and objectives of the institution; Ability to read and write reports, correspondence, and procedure manuals; Able to effectively present information and respond to questions from groups of managers, constituents, and the general public.

Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; Ability to compute rate, ratio, and percent and to draw and interpret bar graphs..

Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; Ability to interpret a variety of instructions furnished in written and oral form.

Computer Skills: Knowledge of Microsoft Excel, Outlook, and Word software.

Other Skills and Abilities: Read and understand weights and American currency. Must have a valid California driver’s license, vehicle insurance, and a vehicle to make daily trips to/from the United States Post Office.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to stand, walk, sit, and reach with hands and arms. The employee is occasionally required to kneel, crouch, climb, and balance. The employee should possess manual dexterity sufficient to reach/handle items; work with fingers. The employee should be capable of light physical activity performing non-strenuous daily activities of an administrative nature with the ability to occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and distance vision.

Work Environment: The work environment characteristics described here are representative of those a person encounters while performing the essential functions of this job. The work environment is usually quiet, though moderate noise can occur at meetings and social events. It is a well-lighted, heated, and/or air-conditioned indoor office setting with adequate ventilation.


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