Enrollment Specialist

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Job Details

Title Enrollment Specialist
Campus: LAC - Ontario Campus
Department: Student Services
Reports To: Director of Enrollment
Exempt: Yes
Type: Regular Full-time
Effective: May 2023
Summary: Enrollment Specialists promote seminary enrollment through strategic contact, promotional events, ministry networking, and application management.
Essential Duties and Responsibilities:

The following duties are considered essential to the job. With or without reasonable accommodation, qualified individuals must have the ability to:

  • Assist with planning the annual recruiting events calendar and manage all assigned recruiting events.
  • Work as part of the Enrollment Specialists team to implement a comprehensive recruiting, admissions, and enrollment strategy for the Seminary system.
  • Travel extensively (25-35% of work schedule) to recruiting events in the solicitation of candidates for enrollment.
  • Identify and organize volunteer “marketers” from faculty, students, alumni, and friends in annual promotional/recruiting events for the seminary.
  • Preach or speak in churches, conferences, or collegiate events to promote the seminary.
  • Contact and assist admissions prospects; coach applicants through all phases of the admissions process leading to initial enrollment.
  • Develop and maintain strategic relationships with leaders in college ministry, church planting, local churches, and other similar organizations in solicitation of enrollment.
  • Research, measure, and analyze new inquiry data and produce reports monthly as required.
  • Perform additional duties as required by management.
  • Job duties are not limited to the list shown above and may be revised from time to time as deemed appropriate by the Seminary.
Core Values

The candidate must possess a strong commitment to the mission of Gateway Seminary, be an active member of a Southern Baptist Church, possess a clear understanding of Baptist history, organization, polity, and culture, and affirm the 2000 Baptist Faith and Message in its entirety.

Gateway Seminary is a confessional institution owned by the Southern Baptist Convention.  While the seminary serves the larger evangelical Christian community, employees must embrace the values and standards the seminary represents as it fulfills its mission of shaping Christian leaders.

Since this position personally represents the Seminary to prospective students, candidates must abide by the Student Ethical Conduct Standards, our bylaws, and the 2000 Baptist Faith and Message as a condition of employment.

Competencies To perform the job successfully, an individual should demonstrate the following competencies:

Service: Manages difficult or emotional situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

Interpersonal Skills: Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.

Technical Skills: Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

Written Communication: Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

Teamwork: Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone's efforts to succeed; Promotes atmosphere of constant improvement.

Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations

Analytical: Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data.

Discretion and Decision Making: Influences approaches and policies in seminary promotional matters in concert with management; Able to self-motivate and self-govern high standards of work and performance in a travel-heavy environment; Exercises independent judgment in core duties.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements below are representative to the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The candidate must possess a strong commitment to the mission of Gateway Seminary.  He/she must be a self-starter with strong organizational skills capable of working independently as well as in a team environment.

Education and/or Experience: Possess a bachelor’s degree and/or equivalent experience. Master’s degree from Gateway Seminary (completed or in process) is preferred.  Preference for successful experience in the area of marketing, advertising, sales or demonstrated effectiveness in promotional skill sets from a related professional field.

Language Skills: English Required. Candidate must possess excellent verbal, written, and interpersonal skills. Candidate must have strong people skills with the ability to clearly communicate the mission, policies, and procedures of the Seminary and the Office of Student Services. Able to effectively present information and respond to questions from groups of managers, students, and constituents.

Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; Ability to compute rate, ratio and percent and to draw and interpret bar graphs.

Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Software: Microsoft Office, including Outlook, Excel and Word; Must have the ability to adapt to new systems.

Other Skills and Abilities: Pay close attention to detail and coordinate various activities simultaneously, and communicate with co-workers, and business contacts in a courteous and professional manner.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to sit and reach with hands and arms. The employee is occasionally required to stand, kneel, crouch, climb and balance, walk and use hands to finger, handle, or feel. The employee should be capable of lifting and/or moving up to 25 pounds.  Specific vision abilities required by this job include close vision and ability to adjust focus

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet, though moderate noise can occur at meetings and social events. It is a well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation. May vary due to travel requirements.


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